One World One Wave, LLC (OWOW) values and respects your privacy. We collect information to support our relationship with you, improve our services, and communicate about promotions or special services. OWOW recognizes that we must maintain and use information responsibly. OWOW adheres to the US Safe Harbor Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, and Access and Enforcement. This policy describes what personal information we collect and how we use it.
We collect information when you visit our website and inquire about or purchase an experience. Some of this information is technical information that is automatically logged by our servers.
INQUIRING & MAKING A PURCHASE
When you inquire about or purchase an experience on oneworldonewave.com, we collect personal information such as your name, billing address, and email address, if you have not already provided these details. We collect information about your OWOW purchase, including the specific experience you are inquiring about or purchasing, basic personal information about people traveling in your party that is necessary to arrange travel details, travel dates, and emergency contact information. We also collect (but do not retain) credit card numbers which are processed by a third-party payment vendor subject to the Payment Card Industry Data Security Standards. We use the Stripe payment gateway, and their use of your information is based on their terms of service and policies, not ours, so we encourage you to review those policies carefully.
Like most websites, our servers automatically collect certain technical information when you visit our site, including your Internet Protocol address, browser type, browser language, the date and time of your visit, the referring URL, and, if you have visited our Site before, one or more cookies that may uniquely identify your browser. We also collect information about your activities on the site, such as the pages you access.
In order to collect this information, the site places a cookie on your hard drive. A “cookie” is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.
USE OF INFORMATION
OWOW uses the personal information that you provide, and the technical information logged by our servers to process your inquiries/purchases, to:
- deliver the notifications described above;
- contact you regarding your inquiry/purchase and other aspects of the service;
- operate the site and our business; and
- compile aggregate statistics that allow us to understand how visitors use our site, and to make improvements in design and content to better serve you.
DISCLOSURE OF PERSONAL INFORMATION
Aside from the purposes described above, we will not disclose your personal information without your consent, unless: (1) we need to respond to a subpoena, court order or legal process; (2) an emergency situation requires disclosure before your permission can be obtained (e.g., situations involving potential threats to personal safety), or; (3) we determine that disclosure is needed to protect our rights or property, or the rights or property of another person. We may share aggregated demographic and statistical information with our other partners. This is not linked to any personal information that can identify any individual person.
UNSUBSCRIBING FROM OWOW COMMUNICATIONS
You can unsubscribe from OWOW communications at any time using the link described at the bottom of every OWOW communication.
LINKS TO OTHER WEBSITES
OWOW understands the importance of keeping your information secure and confidential. We have implemented policies and procedures designed to help safeguard your information. When you make a purchase, information about your credit card or bank is transmitted using SSL.